Frequently Asked Questions

If you're in need of roof repair or roof replacement services in Wellsville, NY; Olean, NY; or the surrounding areas, you can find the reliable work you need from General Roofing & Heating Co. Inc. Since we handle roofing, gutter, and window work in Western New York's Southern Tier, there's plenty we can offer to home and business owners looking to improve the appearance, comfort, and functionality of their properties. 


If you have questions about roof repair, roof replacement, seamless gutter installation, or window replacement services, we have the answers you need. Below, you'll find answers to common questions about our services, including roofing, gutter systems, and the locations we proudly serve. If you have additional questions, feel free to contact our team—we're here to help!

  • What areas do you serve?

    General Roofing & Heating Co. Inc. proudly serves the following locations:


    • Hornell, NY
    • Olean, NY
    • Wellsville, NY
    • Coudersport, PA
    • Port Allegany, PA

    If you’re in or near any of these areas, we’d love to assist with your roofing or gutter needs.

  • What types of roofing services do you offer?

    We specialize in:

    • Residential Roofing – Whether you need a new roof, repair, or routine maintenance, we handle residential projects of all sizes.
    • Commercial Roofing – Our team provides durable and efficient roofing solutions for business properties.
    • Roof Replacement – If your roof has reached the end of its lifespan or suffered severe damage, we can replace it with high-quality materials.
    • Roof Repair – From minor leaks to storm damage, we’ll get your roof back in top condition.
    • Metal Roofing – Known for durability and energy efficiency, our metal roofing options are perfect for both homes and businesses.

    No matter the scope of the project, you can count on us for reliable and professional service.

  • What gutter services do you offer?

    Our gutter services include: 

    • Gutter Installation – We install high-quality gutter systems customized to your property.
    • New Gutters – Whether you’re building a home or replacing old, damaged gutters, we offer a wide range of materials and styles.
    • Commercial Gutters – Protect your business property with durable gutters designed to handle heavy rainfall and harsh weather.

    Proper gutters are essential for preventing water damage, so don’t hesitate to contact us for expert installation or repair services.

  • Do you install seamless gutters?

    Yes, we specialize in seamless gutters, which are custom-made for your home or business. Seamless gutters reduce leaks, require less maintenance, and offer a clean, finished look. If you're ready to upgrade your gutter system, we’re here to help.

  • How do I know if I need a roof replacement or just a repair?

    Here are some guidelines to help you decide:

    • Consider a roof replacement if your shingles are curling, missing, or if your roof is over 20 years old. Widespread damage or repeated repairs may also signal the need for replacement.
    • Opt for roof repair if the issue is localized, such as a small leak, a few missing shingles, or minor storm damage.

    If you’re unsure, we recommend scheduling a roof inspection. Our experts serve residents and businesses across Hornell, NY; Olean, NY; Wellsville, NY; Coudersport, PA; and Port Allegany, PA, and can help you make an informed decision.

  • Are metal roofs better than traditional shingle roofs?

    Metal roofing offers several advantages:

    • Durability and longevity (often lasting 40-70 years)
    • Resistance to harsh weather, including heavy snow and rain
    • Energy efficiency, as metal roofs reflect heat and can lower cooling costs.

    While metal roofs are more expensive upfront, their durability and low maintenance often make them a worthwhile investment for both homes and businesses.


    Our team can discuss your options and help you decide whether a metal roof is the right choice for your property.

  • How can I maintain my gutter system?

    To keep your gutters in great shape:

    • Clean them regularly to prevent clogs from leaves and debris.
    • Check for cracks or leaks periodically.
    • Ensure your downspouts are directing water away from your home or building.

    Need help? General Roofing & Heating Co. Inc. provides professional gutter maintenance and repair services. Contact us to schedule an appointment.

  • Do you offer free estimates?

    Yes! Call us or fill out our online contact form, and we’ll schedule a free estimate at your convenience. 

Trust Our Experience and Quality Workmanship 

If you need a roofing contractor, trust the team at General Roofing & Heating Co. Inc. as we have the experience and quality workmanship you want to help with roofing, siding, window, and gutter projects. We offer a wide range of services to our local customers in Hornell, NY; Olean, NY; Wellsville, NY; Coudersport, PA; and Port Allegany, PA. We're happy to be your one-stop shop for all your home improvement needs. Get started by giving us a call today to receive a free estimate.